FAQ

We specialize in elegant and functional kitchenware, including our signature collections of bowls, martini glasses, toasting flutes, and seasonal items like our Christmas 2023 selection. Each product is curated to enhance your culinary experience at home.

Absolutely. We are committed to offering only products that meet our high standards of quality and elegance. Our bowls are durable, our martini glasses are chic and sturdy, and our toasting flutes are made of fine crystal to ensure they elevate your special moments.

We proudly offer global shipping to most international destinations. However, due to current logistical constraints, we are unable to deliver to some parts of Asia and a few remote areas. We are continuously working to expand our reach.

We offer two convenient shipping methods:
– Standard Shipping (12.95 USD): Processed within 1-2 business days and delivered via DHL or FedEx within 10-15 days after dispatch.
– Free Shipping: For orders over 50 USD, we offer complimentary shipping via EMS, delivering within 15-25 days after dispatch.

Our team takes 1-2 business days to carefully prepare and quality-check your order before handing it to our trusted carriers.

We accept Visa, MasterCard, JCB, and PayPal for a secure and straightforward checkout experience.

Yes. We prioritize your security and use trusted payment gateways to ensure all transactions are safe and encrypted.

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return any item within 15 days of receipt for a full refund or exchange.

Please contact our customer service team at [email protected] with your order details, and we will guide you through the simple process.

For any questions or assistance, please email us at [email protected]. We are here to ensure your experience with us is exceptional.